Cookie Policy for City Housekeeping

 

City Housekeeping Ltd is Registered at DATA Protection ICO.ORG.UK

41 Kidd Place
41 Kidd Place
LONDON
—, SE7 8HF
Registration reference: ZA469813
Date registered: 02 November 2018
Registration expires: 01 November 2024

This Cookie Policy explains how City Housekeeping (“we”, “us”, or “our”) uses cookies and similar technologies on our website https://cityhousekeeping.co.uk (the “Website”). By using our Website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They help websites remember your preferences and track your behavior to improve user experience and site performance.

2. Types of Cookies We Use

We use the following types of cookies on our Website:

  • Essential Cookies: These cookies are necessary for the basic functionality of the Website, such as security, session management, and accessibility.
  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with the Website by collecting information such as pages visited and traffic sources. This helps us improve the Website’s performance.
    • StatCounter: We use StatCounter to analyze traffic and behavior on our Website. StatCounter helps us understand how visitors engage with our content so we can improve the user experience. Information collected by StatCounter may include your IP address, browser type, device type, and other usage data.
    • Mouseflow: We use Mouseflow to monitor user behavior, including mouse movements, clicks, and scrolls. Mouseflow helps us analyze user interaction and enhance the usability of the Website. Mouseflow may also collect information such as session duration, geographic location, and pages viewed.
  • Targeting and Advertising Cookies: We may use cookies to deliver personalized advertising and marketing content. These cookies track your online activity across different websites to show you relevant ads.

3. How We Use Cookies

We use cookies to:

  • Improve the functionality of the Website.
  • Analyze user behavior and performance metrics to enhance the overall user experience.
  • Serve relevant advertising and personalized content.
  • Track visitor statistics through third-party tools such as StatCounter and Mouseflow.

4. Do Not Track (DNT) Requests

We respect users’ preferences for privacy and allow visitors to enable the Do Not Track (DNT) feature in their browsers. When DNT is enabled, our Website will not track your behavior or collect any analytics data. Here’s how you can enable Do Not Track in your browser:

  • Google Chrome: Go to Settings > Privacy and security > Cookies and other site data, then enable Send a “Do Not Track” request with your browsing traffic.
  • Mozilla Firefox: Go to Settings > Privacy & Security, and under Tracking Protection, select Send websites a “Do Not Track” signal.
  • Microsoft Edge: Go to Settings > Privacy, search, and services, and turn on Send “Do Not Track” requests.
  • Safari (macOS): Open Preferences > Privacy, and check the box next to Ask websites not to track me.

By enabling DNT, our Website will stop collecting any non-essential tracking data, such as user analytics.

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most browsers allow you to adjust your cookie settings, including the option to block or delete cookies. However, please note that disabling cookies may affect the functionality of our Website.

  • Browser settings: You can change your browser settings to block or delete cookies. Visit your browser’s help section for guidance on how to manage cookies.
  • Opt-out options: You can opt out of being tracked by StatCounter and Mouseflow by visiting the respective opt-out pages:

6. Third-Party Cookies

Our Website uses third-party cookies from service providers like StatCounter and Mouseflow to analyze traffic and user interaction. These cookies are managed by the third parties and we do not control their use. You can learn more about how these third parties handle your data by visiting their respective privacy policies:

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, regulatory, or operational reasons. Any updates will be posted on this page.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at info@cityhousekeeping.co.uk.